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Friday, November 07, 2014

Treat your loved ones like clients...

A few years ago I read something that profoundly impacted my life. I've tried to find that article online but no luck so far. But it's something so valuable and sweet, I thought I'd share the thought here in my own words.

The article simply asked the reader to treat every person they loved and cared for as politely and with as much consideration as they would a client. It said that too many people do the opposite.  The closer they get to someone the more they relax, the more they take them for granted. People think that's normal, but just for a minute, take a step back and ask yourself if it truly is.

The article argued that the more important someone is to you, the more care you should take in how you interact with him or her.  Too many people, specially married couples, consistently do the opposite.  If a waiter at a shop doesn't give you the best service, do you let lose with insults? Probably not. You may grumble internally and not leave a tip, but you wouldn't abuse him, right? Why then do you verbally attack someone in your family who doesn't do what you want the way you want it.

If you think an acquaintance is dressed badly you wouldn't mock him or her (at least I hope you wouldn't), why then would you mock your partner. The exact same message can be communicated with love, respect and politeness.

Samuel Johnson said, "Politeness is like an air cushion: there may be nothing in it, but it eases our jolts wonderfully".  You may be already doing a lot for your loved ones, but what's the harm in cushioning your acts in courtesy?

If a client calls you, would you return the call when you can? Or would you just ignore it and assume that they'll call you back? If clients make an unreasonable request, would you politely explain why it's not possible, or would you abuse or mock them?

If you are ever in doubt about how to respond to someone who is dear to your heart, just follow this advice - close your eyes and ask yourself how you would react if it was a client at work.  Then just try to give your loved ones the same courtesy.

It doesn't matter if they understand or not, if they reciprocate or not. If you love them, they are worth it.


GR said...

I like this. gonna try following it